Thursday, 18 October 2018

Six Steps Problem Solving

1.    Identify the problem
If you don’t know what the problem is, you cannot solve it.

2.    Understand the problem
Understanding the knowledge base of the person or machine for whom you are solving the problem.
Person: You must give instructions depending on what he already knows.
Computer: You need to work with the limited instructions the computer can understand in the particular language or application you are using to solve the problem.

Importantly, know your own knowledge base on solving the problem, and must be able to communicate with your client to understand what is involved in solving the problem.

3.    Identify alternative ways to solve the problem
Alternative solutions must be acceptable ones. This list should be as complete as possible.

4.    Select the best way to solve the problem from the list of alternative solutions.
You need to identify and evaluate the pros and cons of each possible solution before selecting the best one. To do this, you need to select criteria for evaluation. This will serve as guidelines for evaluating each solution.

5.    List instructions that enable solving the problem using the selected solution.
Step-by-step instructions must fall within the knowledge base. No instructions can be used unless the individual or the machine can understand them. This can be very tedious, especially when working with computers.

To check the result if it is correct, and to see if it satisfies the needs of the person(s) with the problem. If the result is either incorrect or unsatisfactory, then the list instructions must be reviewed, or the process started all over again.

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